Contact Us

The Following Contact Details are for Home Delivery Customers Only:


Please do not email your home delivery order to us as it will not be processed. Please only use our online shop to order items for home delivery.

If you have any questions or concerns regarding home delivery, please email us at It is likely that your query will be delayed if you contact us via the trade options.


Please contact 07813 498989 during the hours of 6am-6pm Monday-Friday and 6am-12noon Saturday should you need to discuss your order. Please note that orders cannot be taken over the phone. This phone is not manned on Sundays or Bank holidays so please email us; you will usually get a response the same day, especially if it is regarding an upcoming delivery.

The Following Contact Details are for Trade Customers Only:


For all enquiries relating to accounts, sales ledger or purchase ledger etc., please call us on: 020 7005 0999 or email:

To download an account application form, click here

To Open an Account

please call us on: 020 7231 4444


To Place an Order:

please call us on: 020 7231 4444

Email: or click here for email form

Sales Director:

Phil Reed
07872 577617

Sales Team Contact Details:

Amanda Nunn
07956 998623

Find Us

The Upper Scale Ltd
East Quay
Trafalgar Way
Billingsgate Market
E14 5ST